FRANCHISE PHILOSOPHY

NoFrills Dental Franchise

NoFrills Dental’s franchise model is designed to create a partnership in management between the Company and the franchised dental clinics that allows each party to maximise its strengths and retain its autonomy.

The Company will support the franchisee with a broad range of services designed to enhance practice revenue, improve operating efficiencies and expand operating margins.

The Company will share the best practices with each franchisee and provides assistance with information systems, budgeting, financial reporting, clinic management, supplies and equipment procurement, quality assurance initiatives, billing and collecting accounts receivable, marketing and recruiting, hiring and training support staff. Under our service agreements, the Company is responsible for providing all services necessary for the administration of the non-clinical aspects of the dental operations.

Franchise Philosophy

NoFrills Dental believes that dental care is an important aspect of an individual’s overall healthcare. Because the practitioner is best qualified to manage the clinical aspects of dentistry, the provision of dental care must be centered round the dentist. However, current market trends in healthcare are increasing the complexity of operating a dental practice. Consequently, dentists are looking to become part of a franchise system to manage the non-clinical aspects of dentistry and provide the business skills that can improve practice operating performance.

The Company believes that, similar to other sector of the healthcare delivery system, the delivery of dental care is fundamentally a local business. Therefore, the Company operates its business in a decentralised manner and maintains the identity of the franchise.

 Our franchise model is designed to create a partnership in management between the Company and the franchisee that allows each party to maximise its strengths and retain its autonomy.

Under the Company’s franchise model, the franchisee continues to own its practice and has sole purview over the clinical aspects of the practice while the Company manages the business aspects of the practice. The Company’s method of franchising is consistent across practices and even when allowed, the Company does not employ dentists.

NoFrills Dental believes that the core values of a business partnership are shared governance and shared financial objectives and has structured its franchise model to achieve these goals. Shared governance is achieved by the formation of a joint policy board which is comprised of an equal number of representatives from the Company and the franchisees. Together, members of the policy board develop strategies and decide on major business initiatives for the practice. Shared financial objectives are achieved through the joint implementation of a budgeting process that establishes the financial performance standards for the dental practice.

"The management team at NoFrills Dental has provided me with consistent support with regards to all aspects of my dental practice. They’re a group of professional and highly capable individuals that have what it takes to manage multiple clinics efficiently."

Dr. Jasper Quek

Dentist

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